Refund policy

We strive for your satisfaction with our products. Should you require assistance or guidance, feel free to reach out to us by emailing us at mycolabshop@proton.me

Our spore syringes, swabs and spore prints are meticulously crafted in a state-of-the-art Laminar Flow Hood under sterile conditions. However, achieving complete sterility for spore syringes is challenging, as spores are sourced from mushrooms in a non-sterile environment. It is recommended to use Agar to ensure the transfer of uncontaminated material to your grains. Consequently, we cannot refund for contamination arising from the use of our spore syringes.

If the spore syringe cap comes off during transit, resulting in liquid leakage, kindly email us, and we will gladly assist you.

For any other breakages or concerns, please reach out to us, and we will do our best to address and resolve the issue promptly.